Your IT department, on contract. Round-the-clock helpdesk, proactive monitoring and guaranteed response times — the reliability of an in-house team without the overhead. Trusted by 100+ active AMC clients across Dubai, Abu Dhabi, Sharjah and Ajman.
Go Pro Technology is the UAE's single-source managed IT partner for businesses that can't afford downtime. Since 2020 we have delivered continuous monitoring and fast-response support to government service centers, schools, clinics, hotels and corporates — with a 24/7 helpdesk ready to resolve network disruptions, server issues and hardware failures whenever they arise.
Regular preventive maintenance — health checks, firmware and security updates, verified backups — identifies and resolves minor issues before they impact operations. We also manage Microsoft licensing, renewals and compliance so your stack stays current.
Engineer site visit, full inventory, plan recommendation — no obligation.
Get a free assessment →Round-the-clock support staffed by certified engineers — phone, email or ticket portal.
Continuous monitoring of servers, networks and endpoints — issues caught before users feel them.
Veeam-backed verified backups and disaster recovery across endpoints, servers and cloud workloads.
Endpoint protection, patch management and license renewals — kept current, hardened, compliant.
Indicative tiers — final scope and pricing are tailored to your environment after a free assessment.
| Capability | Essential | Most popularProfessional | Enterprise |
|---|---|---|---|
| Helpdesk support | Business hours | 24/7 | 24/7 priority |
| Preventive maintenance | Quarterly | Monthly | Continuous |
| Response SLA (P1) | Next business day | 30 minutes | 15 minutes |
| Backup & DR verification | — | ✓ | ✓ |
| Cybersecurity management | — | Add-on | ✓ |
| On-site visits | On request | Scheduled | Dedicated engineer |
| Monthly reporting | — | ✓ | Executive dashboard |
Every Go Pro Technology AMC is delivered on industry-leading platforms — selected for reliability, vendor support and long-term roadmap. Microsoft and Veeam sit at the centre, complemented by a curated set of monitoring, security and infrastructure tools.
M365 · Azure · Windows Server · Defender · Intune
As a Microsoft Certified Partner, we deliver and manage the full Microsoft platform — Microsoft 365, Azure cloud, Windows Server, Active Directory, Microsoft Defender and Intune device management — with proper licensing, hardening and continuous support.
microsoft.com →Backup · DR · Cloud protection · Verified restore
Veeam is the gold standard for enterprise backup and disaster recovery — protecting virtual, physical and cloud workloads with rapid recovery, instant VM restore and verified backup health. Built into every Professional and Enterprise AMC plan.
veeam.com →A curated set of monitoring, security and management tools — selected per environment to deliver the right level of cover at the right cost.
Every AMC client gets contractually guaranteed response times by ticket priority — no "best effort" promises. Critical issues are answered in under 30 minutes; routine work follows a defined schedule.
Times shown are Professional tier benchmarks. Essential and Enterprise vary — see plan comparison above.
A clear, predictable onboarding path — so you know exactly what happens, when, and what we need from you.
An engineer visits your premises or connects remotely to inventory servers, endpoints, network, software and licenses — usually within 48 hours.
We propose the right AMC tier — Essential, Professional or Enterprise — with a clear scope document, SLA matrix and fixed monthly price.
Monitoring agents deployed, backups verified, accounts handed over, runbook documented. Your team meets your assigned engineer.
You go live with 24/7 cover. Monthly reports, quarterly reviews and proactive recommendations keep things moving.
Go Pro Technology provides dedicated IT annual maintenance contracts, hardware supply and software licensing for private schools, international schools and training centers across Dubai, Abu Dhabi, Sharjah and Ajman — everything under one accountable contract.
Round-the-clock support for teachers, admin staff and IT coordinators — resolving network, device and software issues before they disrupt the school day.
Dell, HP, Lenovo and Apple devices sourced at education pricing — bulk procurement, asset tagging, imaging and on-site deployment for students and staff.
Microsoft 365 Education, Google Workspace for Education, Bitdefender and other tools — licensed, deployed and managed under your AMC. Education pricing applied.
High-density Wi-Fi for classrooms, reliable campus networking, internet failover and Cisco/Aruba/Ubiquiti managed infrastructure — built and maintained by us.
Interactive whiteboards, projectors, classroom AV systems and video conferencing — supplied, installed and covered under your school IT AMC.
IP CCTV cameras, access control and visitor management for school campuses — installed and maintained as part of your low-current or IT AMC package.
IT AMC · Laptop supply · Software licensing · Campus Wi-Fi · Smart classrooms · CCTV · 24/7 helpdesk. Schools across Dubai, Abu Dhabi, Sharjah & Ajman trust Go Pro Technology.
Government & service centers (Tasheel, Tawjeeh, Tadbeer, Amer) · Schools & Education · Healthcare · Hospitality · SMB & corporate.
Predictable cost, stronger security and a team that keeps you online — with one number to call.
Get a Free IT Assessment →